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SHIPPING POLICY

Shipping only available within the continental U.S. Upon receiving an order, most orders will ship out within two business days. All orders are shipped using USPS and will be delivered within one to three business days. If an item is not in stock, allow five business days to process order.

RETURN POLICY

Crafts by Carol cannot accept returns or exchanges at this time. We apologize for any inconvenience.

PAYMENT METHOD

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Wix.com can process your order using any credit or debit card. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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